Problem: The marks spreadsheet downloaded from the moodle gradebook only shows a few marks or none at all even though all assignments in the Turnitin inbox have been marked.
If the inbox has been anonymised, the marks won’t sync across to the moodle gradebook until the post-date has passed. If you bring the post date forward, the marks will be released by Turnitin and the gradebook populated. NB Marks & feedback become temporarily accessible to students also. If they’re not ready to go out yet but you need to run the grades report, please move the post date back to its original date & time.
If the Turnitin submission inbox was initially anonymised but the names had been revealed prior to the original post date while marking and moderation was still ongoing, some marks may not have correctly synced across to the gradebook. Turnitin seemed to have resolved this issue and our most recent tests weren’t able to replicate this problem. That said, we have had the odd report of marks of previously anonymised inboxes not updating.
Solution: Refresh the inbox from the Turnitin end first. Edit Settings of the Turnitin inbox < hit the Refresh all Grades from Turnitin button in the top right hand corner. Allow a short while for marks to sync across and download the grades after that.