If you have lost or forgotten your Roehampton network account password or your username, and as a consequence you are unable to log in to Moodle, please contact the IT Helpdesk:
- Visit the Library & IT Enquiries desk on the ground floor of the University Library.
- Log a job using the IT Self Service link under My Tools in Student MyZone or Staff MyZone.
- email firstname.lastname@example.org with details of your query.
- phone 020 8392 3737.
You may also find help on the IT and Media Services Password Policy pages: http://studentzone.roehampton.ac.uk/itservices/passwordpolicy/index.html
External examiners and some external staff members may need to contact Moodle support directly.