Contact us: Collaborative partnerships

Forgotten your password?

Passwords can only be reset by the Roehampton IT Helpdesk who can be contacted on +44 20 8392 3737. Once you have a working password again, please sign up to the Roehampton password self-service.

Got a moodle query?

Feel free to take your query to your local moodle support staff at your campus first as they are likely to hold certain information specific to the programme you are doing or teaching on. Your local moodle contact may be a librarian, a programme administrator, a member of student services or module tutor.

Specialist moodle support for collaborative partnerships

Karoline Hecker, the designated eLearning Adviser for franchise, validated and short course programmes, provides support to partner staff and students.


Direct line: +44 (0)20 8392 3876phone

Office hours: Mon-Fri 10 am-6 pm GMT

Can’t get through or need an urgent answer outside the above service hours?

You may also contact the Roehampton moodle Helpdesk on +44 20 8392 5006 from Mon-Fri 9 am-2 pm & 4-5 pm GMT.

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  • Note: To get help or a response, contact us by clicking on the User Voice help icon (bottom right) of every Moodle page.