Forgotten your password?
Passwords can only be reset by the Roehampton IT Helpdesk who can be contacted on +44 20 8392 6000. Students only: Once you have a working password again, please sign up to the Roehampton password self-service. NB The password self-service doesn’t work for staff working at franchise or other partner institutions.
Got a moodle or Turnitin query?
Check with support staff at your campus first as they are likely to hold certain information specific to the programme you are doing or teaching on. This might be your librarian, a programme administrator, a member of student services, your tutor or the module convenor.
You might also want to check out the online help portal which has useful guidance on Turnitin, moodle and other elearning technologies.
Karoline Hecker – eLearning Adviser for franchise, validated and short course programmes
Direct line: +44 (0)20 8392 3876
Office hours: Mon-Fri 10 am-6 pm London, UK time
Can’t get through or need an urgent answer outside the above service hours?
You may also contact the Roehampton moodle Helpdesk on +44 20 8392 5006 from Mon-Fri 9 am-2 pm & 4-5 pm London, UK time